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Shipping Policy

Digital Service - Instant Delivery

Last updated: October 7, 2025

Digital Service - No Physical Shipping

Renderly is a digital service platform that provides AI-powered thumbnail generation. As we offer exclusively digital services, there is no physical shipping involved. Everything is delivered instantly online!

Instant Service Delivery

Immediate Access

Upon successful subscription, you gain instant access to our platform and all subscribed features.

Digital Downloads

All generated thumbnails and content are available for immediate download through your account.

Cloud-Based

Our service is entirely cloud-based, accessible from anywhere with an internet connection.

How Service Delivery Works

Sign Up

Create your account

1 minute

Choose your plan

Instant

Payment

Secure checkout

30 seconds

Access

Start creating!

Immediate

Account Activation

After successful payment:

Your account is activated immediately
You receive a confirmation email with login details
Access to subscribed features is granted instantly
You can start generating thumbnails right away
No waiting time or delivery delays

Technical Requirements

What You Need

A stable internet connection
A modern web browser (Chrome, Firefox, Safari, Edge, Comet by Perplexity, or Ulaa by Zoho)
A valid email address for account verification

Accessibility

24/7 from any location worldwide
On desktop, tablet, and mobile devices
Through secure HTTPS connection

Service Availability

We strive to maintain 99.9% uptime for our services.

In the rare event of scheduled maintenance or technical issues, we will notify users in advance through email or platform notifications.

Data Storage and Retrieval

All your generated content is stored securely in the cloud and can be accessed and downloaded at any time during your active subscription period. Your data is backed up regularly and protected with industry-standard security measures.

Note for Payment Gateways

This shipping policy confirms that Renderly provides exclusively digital services with no physical products or shipping. All services are delivered instantly upon successful payment processing. There are no delivery times, shipping costs, or physical product handling involved.

Merchant Information

Business Details

Renderly

AI-Powered Thumbnail Generation Platform

Service Provider: Digital Platform

Operating Globally via Cloud Infrastructure

Contact Information

Email Support

sanjeevsaniel@gmail.com

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

We aim to respond within 24 hours

Payment & Settlement Information

Payment Processing

All payments are processed securely through our payment gateway partner, Razorpay. We comply with RBI Payment Aggregator Guidelines 2025 for all transactions.

Instant service activation upon successful payment
Secure payment processing with industry-standard encryption
Transaction confirmation sent via email immediately

Refund Processing

In accordance with our Refund Policy:

Refunds are processed to the original payment method
Processing time: 5-10 business days from approval
Refund status notifications sent via email

Customer Support & Grievance Redressal

We are committed to providing excellent customer service and resolving any concerns you may have regarding our digital service delivery, payments, or subscriptions.

For Service or Payment Related Queries:

Email: